Dear customers,
Our service hours from Friday 20-12-2024 to Thursday 02-01-2025 are as follows:
Support
If you have any questions about our simracing products, need help with installation or something is not working properly, our Support Team is happy to help you. Send an email to support@heusinkveld.com.
During the holidays, tickets with urgent techical issues will receive preference. Please note that it may take longer for us to respond than usual. Non-urgent requests will be answered from January 2nd onwards.
Shipping
Have you placed an order or will you be receiving a replacement part? Then please note our modified shipping days:
- Last shipping is on Friday 20-12-2024 at 11 a.m. CET.
- There is a single shipping day at Tuesday 24-12-2024 11 a.m. CET.
- Regular shipping service will resume from Thursday 2-1-2025 onwards.
We ship with UPS, so you will have your products within a few days.
From Thursday 02-01-2025 onwards we will be back as usual and are already looking forward to starting the new year with you.
Thank you & enjoy the holidays,
Your Heusinkveld Team
