Dear customers,
We’d like to inform you about the status of Heusinkveld production and services in this current period. Before we do so, we want to express our support to everyone who is affected by these challenging times and hope everyone stays safe and healthy.
Production & Stock
Our production facility is fully operational and we’re further increasing output as much as supply and staff availability allow us. Due to an even higher increase in demand most of our products will however be low on stock or out of stock.
We currently do not take any reservations. New stock will be added to our webshop as soon as production is finished (we have no fixed dates for this). If we’re sold out, we recommend checking stock at our various resellers.
Shipping
Before ordering, please check if any UPS delivery restrictions apply to your area.
Email & Support
Our email & support department is working from Monday-Friday at its regular capacity. Due to Covid-19 restrictions we are however working non-regular office hours, which may in some cases affect the response time. Urgent technical matters will receive priority.
Please note that our phone line is open for Heusinkveld suppliers only. All other enquiries must be made by email.
Thanks for your understanding! Take care and stay safe.